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Orders

How do I place an order?

Start from Order now. Tell us the subject, assignment type, academic level, length, referencing style and deadline, add your instructions, and upload any files such as the brief or rubric. You'll see the price before you pay.

Once payment goes through, your order is open to qualified writers and you can follow it from My orders.

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What should I include with my order?

Include everything your writer would need to meet the brief: the assignment instructions, the marking rubric, required readings or data, and any feedback from previous drafts. If something isn't written down, such as a tutor's spoken guidance, add it to the instructions.

To add a file after ordering, send it to your writer in the order's Messages.

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What files can I upload?

You can upload PDF, Word, PowerPoint and Excel files, plain text, JPEG, PNG and WebP images, and ZIP archives. Every file is checked for malware before it becomes available. If a file is too large, the uploader tells you the limit.

File names can't include contact details, links or social handles.

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How do I talk to my writer?

Every paid order has its own Messages tab in the order workroom. Use it for questions, clarifications and extra files so everything stays with the order. Messaging opens once payment has gone through.

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Can I add pages or words after ordering?

Yes. Open the order, go to Delivery, and choose Add more pages. You'll see the cost of the extra pages and pay for them before they're added to the order.

Your writer can also ask for extra pages if the instructions need more length than you ordered. Nothing is added unless you approve it and pay.

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What happens if my writer asks for more time?

Your writer can ask to move the deadline, with a reason. You'll see the request on the order and can approve or decline it. If you don't respond within 72 hours, the new deadline is approved automatically.

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Can I cancel an order?

If something isn't right, messaging your writer usually resolves it fastest. If you still want to cancel, open the order, go to Delivery, and choose More options, then Request cancellation.

Your writer or our support team reviews the request. Approving a cancellation doesn't issue a refund automatically: refunds are reviewed separately under our Refund Policy.

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Payments and refunds

How can I pay?

Checkout is hosted by Stripe. We accept Visa, Mastercard, American Express and Discover. Depending on your country and device, checkout may also offer other options, and you'll only see the ones available to you.

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When am I charged?

You pay at checkout, and your order is opened to writers once payment goes through. The only later charges are ones you approve, such as extra pages.

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My payment didn't go through. What now?

Open My orders, find the order, and choose Retry payment to return to checkout. If the order's deadline has already passed it can't be paid for, because no writer could take it on in time. Place a new order with a new deadline instead.

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How do I use a promo code?

Enter the code in the promo code field at checkout. If it applies to your order, the discount shows in the total before you pay. Each code has its own conditions and end date.

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Are there hidden fees?

No. The total shown at checkout is the full price for the order as you described it. Anything added later, such as extra pages, is priced separately and only charged if you approve it.

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How do refunds work?

Contact support with your order number, your payment reference if you have it, and what went wrong. We review every request under our Refund Policy, which explains when refunds and partial refunds apply.

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Delivery and revisions

How will I receive my work?

Your writer uploads the finished files to the order's Delivery tab with a note, and we notify you. Download the files there and review them against your instructions.

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What should I do after delivery?

If the work meets your instructions, choose Accept delivery to complete the order. If something needs fixing, choose Need changes and request a revision.

If you don't accept or request changes within the review period after delivery, the order is completed automatically.

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How do I request a revision?

On the order's Delivery tab, choose Need changes, then Request revision. Say exactly what to change and where, and attach files if they help. Revisions can be requested after delivery and before the order is completed.

Revisions are for bringing the work in line with your original instructions. New requirements, such as a longer word count, are handled as extra pages.

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Can I leave a review or a tip?

Yes. After an order is completed you can rate it, leave a review, and add an optional tip for your writer from the order's Delivery tab.

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Account and security

I can't sign in. How do I reset my password?

Choose Forgot password on the sign-in page and enter your account email. We'll send you a link to set a new password. If the email doesn't arrive, check your spam folder or contact support.

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How do I protect my account?

Go to Settings, then Security, and set up two-step verification with an authenticator app. Keep your backup codes somewhere safe, and never share verification or backup codes with anyone. Changing your password signs you out on your other devices.

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How do I stop promotional emails?

Turn off Promotional emails in Settings, under Notifications, or use the unsubscribe link in any promotional email. Emails about your orders and account are always sent.

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Can I download my data or close my account?

You can download a copy of your account data from Settings, under Your data. To close your account, contact support and we'll do it for you.

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About the service

What is QualifiedProfessors?

QualifiedProfessors is an academic support service. You describe your assignment and share your instructions, a writer with the right subject background takes it on, and you work together through the order's messages until the work is delivered.

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Who will work on my order?

Writers are verified before they can take orders. They choose orders that match their subject strengths, and you can message the writer working on yours.

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Can I choose my writer?

Not directly. Your order is offered to verified writers, and a writer whose subject strengths fit it takes it on. Once your order is paid, you can message your writer from the order's Messages tab.

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Which academic levels and subjects do you cover?

We support high school, college and university, master's and PhD work across subject areas including health and nursing, business, computer science, social sciences, law, finance, sciences, engineering, research methods, marketing, education and the humanities. Browse Subjects for the full list.

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Which referencing styles do you support?

Choose your referencing style when you order, including APA 7, MLA 9, Harvard and Chicago. If your institution uses its own variant, say so in the instructions and attach the guide.

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Is using QualifiedProfessors allowed?

Institutions set their own rules about outside help, so check yours. You're responsible for how you use the work you receive. Our Academic Integrity Policy explains how the service is meant to be used. If your institution has rules about AI tools, include them in your instructions.

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Who can see my files and messages?

Your order details and files can be seen by writers who are eligible to take the order, so they can judge whether it fits them. Once a writer takes it, messages and deliveries are shared only between you, that writer and our support team. Our Privacy Policy explains how we handle personal data.

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Still need help?

About a specific order? The fastest answer is from your writer in the order’s Messages. For anything else, reach our support team:

Policies